Reply to Parents Who Bully the School

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[quote=Anonymous]I recently became aware that there is a whole cottage industry of these consultants who offer 'seminars' and "in-service training" on "how to handle difficult parents."  I'm not actually sure there is a problem -- I think it might be a problem that bureaucrats have created in order to not be held accountable for their own shortcomings.  
There's one consultant who specializes in 'how to talk to challenging parents' or the like.  There are certain catch phrases that she recommends (i.e.  "I understand how concerned you must be feeling, but let's get back to the problem at hand . .. ").  The whole philosophy is for administrators to spend as little time as possible talking to parents and to use these catch phrases to bring the meeting to a rapid close while doing nothing and promising nothing.

THe problem with the article referenced above and the industry of these consultants is that it assumes that the correct relationship for a school to have with parents is an adversarial one where parents are not respected and informaiton is not shared with parents.  THat's why people pay for private school.[/quote]

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