Reply to Coworker using phrase "let me ask this again" when asking me about work topics

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]Op here. It is minor things really, and yes she is in a more senior role. Example: "Debbie, I am still receiving the alert, did you change the alert in the system?" "Yes, I changed it but there is an error in the system so it did not save the change. I spoke with Todd and he confirmed this issue." " Let me ask this again - did you change the alert in the system?" "Yes, there is an error and it did not save the change"... What more can I say? I would say I explained it clearly. Possibly she is trying to get a rise out of me? I have always replied with detailed information.. As detailed as possible. [/quote]

OP she either wants a, "yes" or a, "no" that explains the next steps to get the answer to, "yes."  She doesn't want detailed information, she wants a solution handed to her on a platter.  This a common expectation from people in senior roles in many organizations.  (How old are you?)  Instead, you presented her with a dead end.  In her mind, the issue is not resolved, so she needs to keep asking.  [/quote]

+1.  I get this kind of response fairly often from a particular group I work with and it drives me nuts.  The long and short of it is that they are trying to explain away why they didn't get something done.  I don't give a flying F why you didn't do it or all the fifteen reasons you couldn't.  I need to know if you did and, if not, whether you are going to because if you're not going to get it done, I need to talk to your boss.  [/quote]

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