Reply to Saying Sorry at Work

Forum Index » Jobs and Careers

Reply to "Saying Sorry at Work"

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous]I was thinking about this thread at work today. I tend to be one who finds it hard to apologize ever. In life. Not just work.  I tend to feel there are usually legitimate reasons for something and therefore nothing to be sorry for. It's not that I never apologize. I do when I think it's warranted but it's rare. And at work I think sometimes when you apologize you show people there is something to be sorry for. I think of women who are always apologizing and men who never do (yes, I'm generalizing).  I thought of this today when I was fielding an email about a disgruntled client. There was a reason it happened but it must have looked bad on the client's end. In my mind, there's no reason to apologize because there was a legitimate reason which I explained. I then stared at my screen wondering if I should apologize. Typically I would not.  I thought about this thread. First I thought about how I don't see a reason to apologize. The client felt my team hadn't done anything when that wasn't true. I clarified this to the account manager. A lot of work was happening to rectify an issue but the solution was not quicly delivered. But then I thought maybe I should apologize because regardless, the result was a delayed outcome and unhappy client. But then i thought, if I apologize I'm giving the cue that there is a reason I should be sorry. Yes, I went back and forth like this! Finally I settled on a small apology basically thinking about this thread and figuring I need to occasionally throw one out there.  It wasn't easy. And I still don't know if I should have. [/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics