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[quote=Anonymous]There are many ways to say "I'm sorry" without using the word "sorry," if that's what your problem is. Even an email saying "This went wrong, and I accept responsibility. We will do X, Y, and Z in the future," can be viewed as an apology. Without knowing what your exact hang up is, it's hard to tell if you're just a pompous ass or if you're acting on some strange advice about never apologizing. [/quote]
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