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[quote=Anonymous]I have no problem apologizing when I make a mistake, whether I'm apologizing up the chain or down. I always follow an apology with a solution to the problem. My boss is similar. She apologizes for mistakes, whether they have client implications or are frustrations she accidentally takes out on the team. She is well respected, and so far, it appears I am as well. So, I default to apologizing. The key for me is to make it sincere, direct, and includes a fix.[/quote]
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