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[quote=Anonymous]Get a business degree or a business consultant. Make sure you have a strong business plan and good financial acumen. Open a boarding kennel/doggie daycare/grooming business as part of your vet practice if at all possible. That's where the real money is. Hiring the right people and putting the right systems in place for first contact with potential clients is critical. Your front desk people have to be personable, responsible, and highly trained. Love of animals is a necessary but far from sufficient qualification to work the front desk -- he or she needs to be a people person as well. Way too many animal people actually hate people people and have no people skills, but all the great care for animals in the world won't keep your business afloat if you can't get and keep paying clients.[/quote]
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