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[quote=Anonymous]I've never heard an employer describe their office as "hip."

But given that that is how your company presents itself -- hip and boutique -- I wouldn't be surprised to get emails like you are getting.

I think it's inappropriate of an employer to ask for references up front.  That's the kind of thing that should be requested at or after an interview.  I don't feel comfortable submitting reference contact information to private websites for small companies with which I'm not entirely familiar.  It's one thing for me to send my own information.  But I don't like giving the contact info of other people unless I'm certain it's a legitimate position and I'm at least getting an interview.

But all of that aside, if you are already annoyed with the applicant's approach, don't call back.

I don't mean any of this to be snarky, but it sounds like your company and you are very inexperienced with hiring and vetting applicants (if you need to go to an anonymous forum for an opinion).  If I were you, I would go to a recruiting agency/headhunter that has a lot of experience and a solid reputation.

Just because the applicant send you an email promoting himself doesn't mean he is a narcissist, by the way.   Tons of people advise promoting yourself, contacting people directly, et cetera, as a way to land the job you want.  He probably thinks that he's taking charge.  He would be ahead to go to a recruiting agency as well and get some better advise about how to apply for positions.

The other question is, how many applications have you gotten through the website?  If you have gotten tons and tons and yet you noticed this one person because he emailed you directly, then maybe there is something to his approach -- he got your attention.

I second PPs who say online applications feel like black holes.

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