Reply to Never received the package Amazon says it delivered. What now?

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]This has happened to me twice.  Call Amazon and they send you a replacement.

(another reason why I love Amazon!)  [/quote]

Call?  I had this happen to me and couldn't get ahold of a human.  I reported it and they sent me another then charged me for both.  So stupid for a 10 dollar mouse when I'm prime and spend a fortune.  Amazon's customer service is not great.[/quote]

They do not make it easy to contact them, I agree. But once you do, they fix the problem. I can't remember where, maybe on their help or customer service page, there is a "contact us" button that gives you an option of sending an email or IM or requesting that someone call you. I've done email and IM and gotten good results. [/quote]theres also a phone number 206.922.0880.[/quote]

to get a customer service #, google "get human" and the company name. There's a website called Get Human that will give you the best number to call.[/quote]

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