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[quote=Anonymous]The best deal I got was when I switched the bill from my husband's name to my name. They treated me as a new customer and I received a free netbook (when they were the thing). Two years later, I was able to renegotiate and ended up with a $150 Visa gift card. It isn't always the monthly rate that goes down. Sadly, I have another year on my contract so we'll see what happens. One thing I have no problem doing is throwing around the "I have three cell lines AND home Fios service. I've been a customer for X years, do you really want me to go elsewhere when everyone else is paying my fees to break contracts?" It usually works, but you have to make sure to spin it the right way. I'm also fond of going to the Verizon Experience store at Fair Oaks Mall (not far from me) and negotiating things in person. Seems easier that way. They do cell and Fios home service there. [/quote]
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