Reply to Is it reasonable to have to replace a 7-year old A/C system?

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Reply to "Is it reasonable to have to replace a 7-year old A/C system?"

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[quote=Anonymous][quote=Anonymous]This is OP again.  Just to clarify-- they added the freon and did the testing, so it is done and I have functioning A/C.  I don't need window units.  I just need to decide whether to pursue replacing the system if there are indeed leaks.

However, since consensus is that I got ripped off, is there any recourse I can take at this point?  Is it possible to complain and get any money back?[/quote]
I'm not  a lawyer, but it doesn't matter what the consensus is here. People here can't even agree on the cost of freon. First, you don't know what other companies would have charged (for the exact same service). Second, I would have thought that the company would have informed you upfront of the extensive expense that you would incur, but I doubt that they have to. You asked for a service and you got it. Had you asked what it would cost, they undoubtedly would have told you. Third, had you had a service contract on the system, the troubleshooting and recharge probably would have been free.

I understand your frustration, but I think it's premature to take action against this company.[/quote]

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