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Reply to "Pottery Barn Complaints -- Anyone Have a Successful Resolution?"
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[quote=Anonymous]OP here. I called back yesterday and they said the company that is picking it up would call me today. They didn't. Called back today and was told the pick up company would call me in 2-3 days. Persona claimed a credit was issued (but doesn't know when my bank would actually see it and credit it). Called the credit card company. They said I should consider disputing the charge. I emailed PB and told them they have until Friday to credit me and pick up the couch (the credit is my biggest concern) or I dispute and report to BBB. I'm done with PB (and I realize I probably sound crazy). :)[/quote]
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