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Reply to "Should I post a negative review on Angie's List?"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Yelp extorts small businesses to remove negative reviews. If they don't pay up, all positive reviews are deleted. It has been documented time and time again. A lawyer I know has had the same issue with Yelp. http://consumerist.com/2014/04/04/yelps-controversial-business-tactics-contribute-to-2000-complaints-received-by-ftc/[/quote] +100 Yelp is just scary. If you go to a small business and give your name (such as dropping something off) then complain on Yelp expect to have it all published. I would not believe Yelp for anything.[/quote] Say what you will, but Yelp has never led me astray. Good businesses get good reviews, and bad businesses get bad reviews (and suspicious positive reviews hidden). Advertising on Yelp can bring your business further up the search chain, but it won't affect your star rating. That article says that businesses are annoyed with bad reviews but gives no evidence of manipulation by Yelp. [/quote] You're naive. When a business gets listed on Yelp, Yelp then calls them and pushes their ad program, promising more business with the ad program. The more you pay the more they feature you. There are dozens if not hundreds of articles online about the Yelp manipulation and their elusive "algorithm" that hides positive reviews when businesses won't pay their blackmail demands. I've been a business owner they've done this to and I've known several others. You should do more research. This is well documented online.[/quote] Show me proof that what you're saying is happening, rather than unproven conjecture on what Yelp supposedly does. Of course paying for advertising is going to make your business more prominent and visible. That's what advertising does. Every newspaper and Google operates that way: you pay more, you get highlighted (top of the search engine, full page and color ads, etc.). Bottom line is that no matter how much you pay, your rating is not altered. If somebody has tangible proof that the algorithm is changed based on your ad spending, please share that proof with us.[/quote] This is the whole point of these tons of lawsuits. Yelp won't disclose how their alleged formula works for knocking out good reviews but so many businesses have reported that this is the case. More businesses than can be ignored. http://www.ibtimes.com/yelp-filtered-reviews-blues-businesses-hate-mysterious-algorithm-there-any-way-crack-it-1543366 http://www.forbes.com/sites/ericgoldman/2014/07/30/does-yelp-have-the-most-trusted-reviews-a-court-wants-to-know-more/ http://www.entrepreneur.com/article/235271 http://searchenginewatch.com/sew/opinion/2364585/court-rules-yelp-may-demand-money-for-adding-and-removing-reviews And there are dozens more. They continue to get away with it by defending themselves, but it's not even worth going tit for tat and looking into this. They've already proven themselves to be questionable at best and unethical at worst, to me it's BS. But Amazon's reviews are a lot of BS too. They pay people to write good reviews. I know some people who write reviews for their products and it's hilarious. They get the product for free or some other incentive and basically those people can never write a bad review. So almost everything online is fake. And back to the original question here, it won't matter much if you write a review or not. I'd just try to resolve it with the business.[/quote]
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