Reply to United Healthcare Denying a Legit Claim

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[quote=Anonymous]I thought this was going to be a real complaint.  For instance, I had a previous insurer (through my graduate school, so not chosen by me) who refused to cover an annual checkup.  After arguing with them on an almost weekly basis for 8 months, they finally relented.  They were absolutely in the wrong, and I still have no idea how they thought they would get away with that...except they probably get away with it all the time because no one else challenges them.

On the other hand, I now have the same insurer and doctor of which you complain and have never had an issue.  I read through my coverage and understood that I had to use their chosen lab.  Even if I hadn't, they make it pretty obvious by sending you that lab card.  I made sure to tell my doctor (again, same practice) on the first visit, and they put a note in my file.  I'm sorry to be snarky, but you simply have to read what they send.

But none of this means that I don't think our healthcare system is screwed up.  I just play the hand I'm dealt.  [/quote]

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