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[quote=Anonymous]Agree to an amount you're willing to settle for the blinds (unless it really was impossible to open/close them without them breaking - then claim no responsibility). For the glass, tell him it was not your fault (sealant, etc.) and that you will not agree to pay for it. If he insists, tell him you are happy to go to the small claims court over the issue. He'll either back down or turn up and meet with a mediation person who will probably sort it all out. We've been there, done that.[/quote]
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