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[quote=Anonymous][quote=Anonymous]The one time a bill was sent to collections for me, I had a little catch-22.  The collection agency called and asked me to confirm my identity by giving them a personal identification number (I think they asked for my SSN).  I refused.  I said that I would not give that information out over the phone until they provided me with the details of the bill they were inquiring about including the point of origin/provider, the date and the amount in question.  They said that they could not give that information out until I confirmed my identity.  I said that they could call back when they could give me more information.

Oddly enough, they did not call back, but sent me a letter.  I ended up calling the hospital and paying over the phone by credit card directly to the hospital billing department.  Much easier.  And so easy for a phishing scammer to have said exactly the same thing and gotten my SSN from me.  No thank you.[/quote]

But your call did in fact help you, because after the call, the debt collector checked a box in their file that said to send a particular default follow-up letter, and in the meantime you resolved the bill. Socalling was the correct choice, even if you ended up dealing directly with the provider.[/quote]

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