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Reply to "I am a 911 Dispatcher, ask me anything."
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[quote=Anonymous]Depending on the jurisdiction the 911 call will usually go to Fire/rescue first. if its a Police issue only then they transfer to our 911 lines. Sometimes cell calls will come in direct to Police though. If its an issue such as a car accident. Fire Rescue will take all the info, put it in their computer and then send the info by computer to the Police, so we dont always speak directly to the caller. You do need to take a personality test and in some places a psych evalution. VA required a polygraph, MD does not. No one has ever died on the phone with me. yes we get snippy, Its very hard not to sometimes. We are not allowed to and if the person complains to a supervisor then the tape gets pulled, listened to, and we can get into trouble. Usually a write up, sometimes if serious a suspension. [/quote]
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