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[quote=Anonymous]My parents are in Orlando, which is further away.  We found a computer support person local to them and we have this womanb "on call".  If they have problems, my parents call her and she will schedule a visit to come to their house, fix the setup and restore their computer and she bills us only a reasonable amount (costs us about $100-150 a visit).  They have a backup drive and scheduled backups, plus she has an image of the computer, so if this happens, she erases the disk drive, restores the image and starts the backup restore running.  It doesn't take that long (maybe one afternoon) and the system is back to where they were the night before.  We found this woman on the Internet who does computer consulting and repair work local to my parents, asked for a few references and got good reviews from previous clients, so hired her. Even if this happens a couple of times a year, it's still cheaper than a new computer and cheaper than flying to Orlando for a weekend to fix the computer.  Plus, it means that we also are not spending our vacations at their house fixing the computer. [/quote]

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