Reply to How much of a pain is it to switch banks?

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[quote=Anonymous][quote=Anonymous]Another Capital One customer looking to switch and concerned about the same issues as OP.   It seems like such a hassle.

I was just in Wells Fargo to cash a check because it was more convenient to my location.  They were so helpful, quick, and appear to offer some benefits that Capital One doesn't.  Mobile deposit is big on my list and I can't believe Capital One doesn't offer this.

I have a basic checking account and they have tried to upgrade me to an awards account too.  I wasnt aware of a fee on the regular checking account.  [/quote]

Beware Wells Fargo.  The simple checking account we moved (they took over) from Wachovia is no more and they insist on choosing from a series of packages, all of which include more than we want or need and come with (IMO) absurd fees for the privilege of paying for things I don't want.  This is an account I inherited from my mother and as soon as her estate is settled I will be closing the Wells Fargo accounts.

Nearly every time I'm in the branch trying to straighten out some problem I hear people making the same complaint:  "But I just want a simple checking account."

The bankers there are nice enough but the Wells Fargo strategy will cost them our business and we keep some substantial balances but still find them hard to work with (corporate policies, not the individual bankers).[/quote]

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