Reply to Does anyone have any idea why these youtubers did this?

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]Why would you do this? They didn't know your sister. There's no reason for them to comment.[/quote]

But do you think it was unkind of them to ignore me and block me like that?[/quote]

IMO, it is weird in the sense that they engaged with you the first time, and they are sort of holding themselves out as quasi-celebrities seeking to have meaningful engagement with fans, and the easiest thing to do would be to just say "I'm sorry." Seems like a mistake to me to go out of their way in the first case (actually writing to your sister, which they weren't obligated to do) and then ignore in the second case instead of dashing off a quick reply.

I do think the difference here is cheering up a sick fan is considered "positive and hopeful" while talking about death on their page is something negative and sad, so they don't want that on their page. I suppose they could have just said I'm sorry in a DM but I don't think YouTube allows DMs anymore. But yeah, I would say it's not excellent customer relations for their business since their business is supposed to be tied to their personality. It's not a great way to treat a fan.

I know you're seeking a sort of closure for your sister, and I am sorry for your loss, so I hope you can let it go.[/quote]

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