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Reply to "I can't believe banks and the like still use foreign call centers"
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[quote=Anonymous][quote] As for people having access to your data, at every call center I've worked in, employees can't bring in their phones into the work area, and often aren't allowed to have a pen and paper either, to prevent writing down info and taking it with them. That's why occasionally you'll see them ask the same information again on the same call - they are on a different screen/system and don't have yoru previously-provided data since they can't write it down. [/quote] This is good to know. Helpful post, thanks, PP.[/quote]
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