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Reply to "I can't believe banks and the like still use foreign call centers"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]Hang up and callback[/quote] NP. This seems mean and racist but honestly, next time I might do this...[/quote] It’s not racist at all. Any time I get a useless agent (for any reason, including not able to understand them but there are plenty of other reasons as well, like they are just incompetent) I immediately hang up and try again. It’s not worth your time to try to muddle through when the outcome is very likely to be unsuccessful.[/quote]
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