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Reply to "Cigna Health Insurance?"
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[quote=Anonymous]We had Cigna until this year. Your experience will depend on the plan your insurer chooses. We had a really good PPO plan. It was a great network but we did go OON at times. OON claims were sort of slow processing but we had good reimbursement. We didn’t have issues with procedures being denied. If you have to call customer service, you can expect to spend a lot to time on hold but I think that’s typical. My only complaint was pharmacy coverage. They refused a number of DD’s ADHD meds even on appeal. This year we have a different insurer and I really miss Cigna. I keep hoping we will have an opportunity to go back but i doubt that. I know our provider is changing because of employee complaints and I just hope it’s not to UHC. [/quote]
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