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[quote=Anonymous][quote=Anonymous]
If you tell us the column headings you see, maybe we can tell you which ones mean what.
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This is the thing that has me tripped up right now. Here's just one example... it is repeated many times per year, for both me and one of the kids. It's for therapy/medication management that is not with an in network provider. I pay the provider directly and then my insurance reimburses me a little bit.

Submitted charges $145
Plan Allowance $94.20
CoInsurance or Copay $32.97
What we paid $61.23
You Owe the provider $145

Note:  I PAID the provider $145
BCBS sent me a check for $61.23 (what they were willing to cover)

My FSA looks at this and thinks I paid only $32.97 so that’s all they will allow me to get back from them.

I want $83.77 back from the FSA. That's $145-$61.23 which is what I paid out of pocket.

Two things I should have done:

1) Given the provider my FSA card to charge instead of my cerdit card. That's apparently what I did last year.
2) Gotten an invoice from the provider for each service.

What I have noticed:  Last year, I think I got back the full amount from my FSA for what I paid the provider, even though it was reimbursed partially from BCBS. That's my worry/concern - I think I am doing things slightly wrong. I wish I could have someone sit with me and look it all over.

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