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[quote=Anonymous][quote=Anonymous][quote=Anonymous]My direct report, who is experienced, asked for PTO for one week. I told her the proposed dates were fine and to submit the dates through our tool so I could approve, and also to email the admin to record on our team calendar, with me in cc.

She sent the email, but after a week of not seeing the request to approve the time off, I reminded her at our next 1:1 in case she had forgotten. She said something about not having access to the tool but she expected to have the issue resolved soon.

When I finally got the approval request, it’s for the week after the original proposed week. Immediately after, I get an email. She had sent an update email to the admin where I was cc’d saying she had to change these dates dates, hope it’s ok.

She addressed the email to me and the admin. [b]She’s based in Europe [/b]and I am in the US. The week she now wants is the same week as Thanksgiving which she is well aware of. We won’t have coverage on our team for the 2 days the US team is off, or more if others take the week off.

I need to address this because I feel she should have handled this differently. For starters, she should have come back to me asking to switch the dates instead of submitting the new dates via the tool where the only options are to approve or deny- no comments. Also, the admin doesn’t approve her PTO so why would she send the email to both of us asking if it’s ok to change the dates?

What’s the best way to handle this?

[/quote]

Lots of people not seeing any significance here?  I run global ops for  US company, and whether your employee is American living in Europe matters.  Also the actually country in which she works/is a citizen.  It matters both from a legal perspective and from a cultural one.
[/quote]

Apparently here it doesn't, unless OP isn't telling us something. [/quote]

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