Reply to Why Is It My Job to Sort Out Billing and Insurance Issues?

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[quote=Anonymous][quote=Anonymous]Never had any of these issues.[/quote]

Consider yourself lucky:  Cigna drove me nuts last year--they had faced several lawsuits from patients who said they were using AI to process medical claims because they made so many friggin errors.   I have no doubt that if any of my family members had serious health issues, I would need to quit my job and do what OP is doing for a big part of my day to avoid bankruptcy.

I would take my two kids to get a flu vaccine, they would cover only one kid, but not the other, because oopsie. 
They refused a topical medication claim for a kid's skin rash, calling it a "dietary supplement," because oopsie.
Stopped covering my spouse's maintenance medication they covered for decades, because, oopsie.  
Kid was hospitalized for a week--charged me a massive surcharge for "choosing" a private room even though the hospital only had private rooms in the pediatric ward. Did we inconvenience you by making you call in 85 times to correct this?[/quote]

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