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[quote=Anonymous]I just had to deal with calling Amazon customer service yesterday. On Sunday six charges for Amazon Kindle books showed up on my credit card. I canceled the card and was waiting for a new card, but that card was already showing on my Amazon account. Then yesterday three more Kindle purchases were charged I called the credit card company, which then told me that it must be my fault because I must have gotten signed up for some sort of ongoing Kindle subscription, which is definitely not the case. But I was pleased when I called Amazon and the representative immediately made an Amazon refund and discovered that someone ordering from Amazon had linked my credit card to their account fraudulently. I’m not sure if it’s over with for good, but I was surprised to have a good customer service experience with them.[/quote]
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