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[quote=Anonymous][quote=Anonymous]Yes, file a HIPAA complaint about it (https://www.hhs.gov/hipaa/filing-a-complaint/index.html), but also write a formal complaint so you have evidence of what you asked them to address, when and why. And then wait. And wait some more. And keep waiting... Don't expect a speedy response (or, really, even a response at all) [/quote] DP here and I completely agree. Also, send a copy of the complaint to the medical group via US mail. Preferably certified or priority mail so you can prove delivery. I'd also consider finding the privacy or compliance, or whatever it's called, part of the medical group that owns or oversees this practice and send a copy to them too. Do not rely on email or phone calls. Those are easily blown off, as you've already experienced. [/quote]
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