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[quote=Anonymous][quote=Anonymous][quote=Anonymous]I’m self employed and my DH was in a serious car wreck last weekend that left both legs broken and he was in the ICU for days. This meant refunding clients and communicating with them when I could. When explaining what was going on very few people said they were sorry or they understood. When telling a client I couldn’t complete their work and to void their check because of what happened I got an “ok” and that was it.  I work in a frivolous industry so this isn’t like medicine or law. I’m not looking for attention or anything like that but I’m shocked at the complete lack of any empathy and since Covid it’s something I’ve noticed that people seem to just be indifferent to one another. [/quote]

Were YOU empathetic about whatever stress and extra burden cancelling your agreements caused them? Your post suggests not. "I work in a frivolous industry so this isn't like medicine or law" implies you bailing on your agreements wasn't allowed to matter to your clients. Check your own self-centered lack of compassion first, OP. I'm sorry life got lifey and lifed you, but you then lifed a bunch of other people who had already fulfilled their part of the bargain. They don't owe you empathy.

There sure does seem to be a lot of 'main character syndrome' going around these days...[/quote]

+1. These are business clients not friends. They are probably used to doing business with larger organizations that have a least some mitigations for scenarios like this in place. Did you even consider the impact that your “frivolous” work has on them? Perhaps delaying their new logo means they need to delay their new product launch which means a month of lost revenue. [/quote]

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