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[quote=Anonymous][quote=Anonymous]I work in a frivolous industry so this isn’t like medicine or law. I’m not looking for attention or anything like that but I’m shocked at the complete lack of any empathy...[/quote]

A lesson for you, OP:

The "frivolity" someone spent their hard-earned money on, in this economy, was supposed to bring joy. Now, it's a frustration and a disappointment. Where's your empathy for that? Someone chose your small business/etsy shop/art for something that might make them or someone they care about happy. In this time in history, that's a luxury, sure. If you're going to make moral judgements against it, you shouldn't be selling it. If you're going to sell it, whatever it is, you should understand the privilege you have getting paid to do something "frivolous" and respect the time and energy people are investing in you to buy your goods.

Yes, life happened to you. I'm sorry to hear that. But to expect that people who have already paid you for your work should also carry your emotional burdens is unreasonable. They're not venting their frustrations to you, the source of same. There's their empathy. Did you apologize, profusely, for the inconvenience, disappointment and frustration your breach of contract caused? Probably not. You're projecting really hard onto people who did their part of the job correctly. Work on your own empathy because nobody owes you better than you got here, and you got better than you gave.[/quote]

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