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Reply to "Nobody is empathetic anymore?"
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[quote=Anonymous]I'm in a line of work where I hear excuses all the time. This is just a judgement, literally, excuses as in reasons for why someone didn't/couldn't: some are clearly true, some are clearly not, some are unclear. When you hear lots of excuses, sometimes you become immune to them. Hard to know if you've given any excuses before, but if so, they are probaly just "uh huh"in you. If not, that seems callous on their part. I don't give a lot of excuses and when I had private clients ina frivolous business I can recall two meetings that I missed in 10 years (just didn't get them right on the calendar or forgot). I profusely apologized promptly, offered a refund/plan immediately, and they were so kind. I believe part of that is they were kind but also that it was a clear blip amidst a flawless record. I am so sorry about your husband, and I hope he gets well soon, and that you are supported in supporting him. [/quote]
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