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Fairfax County Public Schools (FCPS)
Reply to "If you contacted Dr. Reid repeatedly with a concern, did she get back to you?"
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[quote=Anonymous]I agree you need to go up the chain and follow process. It really honestly is the best way to get things done, even if it takes longer. You email the first person. No response? Wait a few days, email again. Wait a few days, write the next level up, adding to the thread, and cc:ing back down, re-stating the issue and stating your attempts and non-responses. Yes, it can take a month to reach the highest levels but is very unlikely to get that far if you follow process. I am in higher ed admin. The thing that happens when people go straight to the top is that the top is annoyed and dismissive and the people who really need to address it spend more time being irritated and talking process and damage control and how irritated they are, that the problem becomes a backseat issue (wrong or right). [/quote]
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