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Travel Discussion
Reply to "Can someone explain the benefits of open seating?"
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[quote=Anonymous]I don’t like open seating and I am not really a fan of Southwest. That said, I can see why the airline had appeal. Free bags and no change fees are pretty awesome. To me, it seems like SW is digging its own grave, or at least driving away a lot of loyal followers. First it was getting rid of open seating- which I hated. Hate having to check in and hate that if I forget to checkin, I’m stuck in a middle seat in the back. No more free checked bags will alienate even more of SW’s customers. SW has long stopped being a budget airline. For domestic routes, United is often cheaper. I see less and less appeal for SW when compared to the likes of United. Here are all the ways United beats SW -global network -global partners -economy plus and biz seating -bigger planes -airport lounges -option to purchase food (free on overseas flights) -full can of coke or juice (sometimes it’s the little things) The only area SW wins is no change fees. I hear rumblings that this will soon go away.[/quote]
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