Reply to Choosing an Airline for Repeated Business Travel: JetBlue, AA, United, or Southwest? Points?

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[quote=Anonymous]As others have noted, you need to consider which airport is more convenient to you (AA at Reagan National or United Dulles), and where you need to fly (which airline offers more nonstops to your destination).  Because of the perimeter rule at DCA, if you’re flying out west a lot, or flying internationally, United from Dulles may be the better bet even if the airport is less convenient for you.  (There are a few long-haul flights out of DCA, but not enough to be able to fly consistently and flexibly).

All that said, if these things aren’t predictable or important to you, and you’re choosing between United and American, go for United.  Their product in the air is superior, their support via their App or otherwise is better, they are generally more cost-effective (for example, rolling out free WiFi via Starlink and currently offering cheaper WiFi than AA), and their frequent flyer program is generally better (more valuable points, more flexibility regarding the use of points, more international destinations, and better tie-ins to credit cards through Chase, etc., especially if you use the Sapphire card).  [/quote]

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