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Home Improvement, Design, and Decorating
Reply to "IKEA items say they're available, but not available for delivery OR pick-up on check-out screen"
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[quote=Anonymous]I think their either their inventory system is busted or their connection between inventory and their web site is busted. If their root issue is that (example) less than 10 widgets show as in-stock and they will not ship with such a low quantity at the warehouse, then just have the web site show the inventory as “low, unable to ship”. Either way, Ikea can and should fix the web site so it doesn’t frustrate so many people. My other Ikea issue is that when I order stuff online for home delivery, about half the time their contractor tries to deliver the wrong items to me. Now, I always verify each box being delivered against MY paper copy of the original order — and I refuse delivery of the incorrect boxes. The root cause for this is sloppy box picking by Ikea employees at the Ikea warehouse, which should be fixable.[/quote]
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