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Reply to "Tiny prints/shutterfly lost cards"
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[quote=Anonymous]Will never use Shutterfly again!!! Nothing but problem Xmas cards and photo prints order was placed on 11/28. Prints came a few days later and cards suppose to arrive 12/5. Customer service is not existent and comes from India, Jamaica etc. The first woman said she would reorder as the label was printed but UPS doesn’t have a package…the supervisor said the order is coming on 12/12 and if I don’t get it then I should call again and reorder…insane. Lie after lie. The next day Monday o called again and asked to cancel my order as I am not wasting my hope and wait for something that is not arriving. They canceled my order and shorted me $25 for tax. I want to report them and I can’t seem to find anything. I will never use them again! Now I have to call the credit card and dispute the balance of my charge [/quote]
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