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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]OK, I'm confused. When I manually include the tip, the hold on my card is usually just for the meal portion of my tab. When it posts, the final charge reflects the meal + tip.

OP, are you saying that when you got your receipt to sign, the amount was included in your total and you signed off on it? If so, that makes it tougher, but if the restaurant has a copy of the receipt then they should be able to pull up what you'd intended to pay for the tip. I still say call. [/quote]

+1
OP would have no way of knowing they didn't charge her the $10 she'd written in until it had gone through and shown up on her bank statement. As far as she was concerned, the tip was $10, as she wrote it. She could not have handled this at the restaurant because she couldn't have known the waitress would run through $18 til it showed up on her statement. [/quote]

EXACTLY! 
[/quote]

This is  incorrect.  Typically you are given a check.  If there is an automatic gratuity (such as added for large parties), it is totaled on the check.  Before you give them your credit card, you should say something.  By law, automatic gratuities have to be included on the check, they cannot fail to disclose an automatic gratuity on the check and then add it to the credit card balance on the credit slip.  Once you give them your credit card and they ring it through, there is a "hold" placed for the amount.  If you dispute the automatic gratuity, you should call attention to it to the manager before giving your credit card.  The manager should be informed of any adjustment of an automatic gratuity so that she can make sure to watch and make sure that it isn't billed to y ou.  Just crossing it out and signing it only helps if someone actually goes through afterwards, and corrects the hold amount in the register/computer.  While most servers do this, some may not.  The manager will ensure that it is.[/quote]

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