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[quote=Anonymous][quote=jsteele][quote=Anonymous][quote=Anonymous][quote=Anonymous]I don’t know why people think AI is a fad that will go away. It is here to stay and is only going to improve. My guess is they think that because they don’t understand it. [/quote]

We have watched at least one boom/bust AI hype cycle per decade since the 1980s. Each time legitimate progress towards AI has happened, each time more AI gets used, but each time it was much less progress than the hype suggested. And each bust evidenced a surplus of recent grads who focused in on AI - meaning disproportionately large layoffs among the AI crowd.

The current hype cycle is driven by LLMs and is a legitimate improvement, but people are starting to realize LLMs hallucinate and are helpful for a much smaller set of problems than the hype suggests. [/quote]

Technology wasn’t as it is today, and neither was the internet. AI is being rapidly adopted into customer service, phones and many other products. The amount of money and research being done will produce substantial advances. [/quote]

What has your experience with AI customer service been? Mine has been terrible and very similar to LLMs such as ChatGPT. They are maybe good enough to provide a few demonstrations, but not good enough for real life. [/quote]

It’s total garbage, not ready for prime time at all. It seems companies have rolled it out much too early. It seems like companies are desperate to not talk to you, so they are trying really hard to make it work. [/quote]

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