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Reply to "When a company sends you an extra item, do you contact them?"
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[quote=Anonymous]Costco sent me an extra $400 item so I did the live chat and three chats and two phone calls later they could never figure out how to process the charge for it so I gave up. I had one final email saying to call them but when I did that the time before spent 45 minutes on hold. The email couldn’t be replied to so o figured if they wanted their money they could give me a call and they never did. [/quote]
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