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[quote=Anonymous][quote=Anonymous][quote=Anonymous]Don’t use Marcus despite the recommendations - something is going on there.[/quote]

What do you mean by this? We've been using Marcus for the past five years without complaint.[/quote]

I noticed an uptick in Marcus issues on Reddit I use the financial forums there and I tried to take out 4K. Same bank account I deposited from, no other strange transactions or complications, me taking 4K out of my HYSA via the app. Error message. Called and was told there are “security issues with my account” and I need to change password or be passed to a different customer rep. Literally sounded like scammers and I started doubting myself that I called the right people (I did). Told I could close the account and open a savings or checking to transfer securely. Didn’t want to do that. Passed to another rep. Asked for address again and that I will need to provide an affidavit. At this point I panicked and I said close my account transfer all my money. Now there are two reps on the line - closed account, no email sent out to confirm, was told would take 1 to 3 business days unless security issues. I was losing my sh at this point. I got it only after a week it posted in my account.

Search Reddit, search the CFPB complaint base. Goldman Sachs is trying to close that part of their business and I’m guessing this is the way they are going about it. And try transferring out a small amount…see how it goes. [/quote]

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