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Reply to "Booked through hotels.com and hotel doesn’t have my type of room. What do I do?"
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[quote=Anonymous]You never want in ANYTHING to go through a 3rd party when you can go direct. That's like a general rule of life LOL When you have a 3rd party involved - there's always something in it for them, do you understand? Thus, you are always at some sort of risk (though typically since it's a viable business, they have to abide by making you happy as often as possible) when you are not directly connecting with a hotel. Typically, most people will book through Booking/Hotels.com because you may not always get charged until the last minute. But a lot of hotels always work that way AND typically hotels (the good and smart ones anyway) will have lowest market price. There are absolutely hotels I've looked at on Booking that were substantially more costly than if I booked direct with the hotel. I often look at 3rd party sites to search for hotels I may want to book but then I go always look to book direct with hotel if possible. [/quote]
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