Reply to District Dogs Navy Yard location: puppy shoved/slapped and dies

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[quote=Anonymous][quote=Anonymous]Why do you think boarding kennels are safer than Rover people with tons of great reviews? I am not being antagonistic but wonder what I'm missing since I've used Rover out of apprehension of boarding places. If I read a couple of scary reviews, I cross them off and most kennels have some bad reviews. [/quote]

Most of them rely on one person, and one person can get sick. Or have a life situation change. Or take on too many dogs on a holiday weekend and get overwhelmed. A big facility is impersonal but it has more layers of back up.

Like this dog died which is horrible. But if it hadn’t died, hopefully the other employees or some control system would have noticed the problem and this guy would have been fired and they could have shifted around to stay fully staffed.

If my rover person with great reviews goes on a bad mushroom trip or falls down the stairs or their mom is in the hospital or whatever, there’s nothing I can do from out of town and my dog is in the lurch. [/quote]

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