Reply to How would you handle an upset superstar

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Ask to meet with her.  She is mad at herself.  Note that she didn't apply and that you would encourage her to do so in the future and that is a valuable part of the team.[/quote]

I think part of it is that I didn't encourage her to apply so she feels betrayed. Which I completely get but she has actively declined coming back to work full time so I never imagined she could take on more.[/quote]

It sounds like personal feelings are involved too much here. If she can’t/won’t come in more, her reaction is very over the line and unprofessional. 
Don’t worry about it.[/quote]

Maybe she didn’t want to increase her hours doing the same work at the same pay, but would have had the motivation to do more if offered a promotion?

Sometimes people really forget that employees are people, not machines.  The lesson here is that if you have a superstar, let them know you feel that way about them, even when they’re not feeling that way themselves.[/quote]

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