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Reply to "Insurance company can’t reach other driver "
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[quote=Anonymous][quote=Anonymous]OP here. The other driver finally called the insurance and they accepted liability. I am scheduled to get estimate this upcoming week with my dealer and they have arranged for car rental as well. I am in Virginia BTW. Thank you everyone for your replies. Like I said I’ve never been in this situation and didn’t think to call 911 because it wasn’t an emergency. Lesson learned - always call police. I had gotten conflicting advice regarding who to contact first. I did first contact my insurance to let them know. I was then told by someone to not call them and just go straight to the other guy’s insurance. When I told my insurance rep about this she said I could and should and If they don’t accept claim to call them back and they can reopen claim. I thought that by going through my insurance they would front the costs of repair, charge me deductible, and then go after the guy. If they didn’t recoup costs then I wouldn’t get deductible back and it would be a ding on my record. [/quote] Glad to hear that the other motorist is in touch w/his insurance company! I may be mistaken but the fact that he apologized to you for the accident shows that he is admitting fault. I live in S.CA (where we are currently on flood watch, but that is another topic!) We are only to contact the police if someone involved in an auto collision/accident was physically hurt & needed to go to a hospital immediately. Not sure what state you are located in. And yes, I would let your insurance co.# contact the other driver’s for sure. They likely will phone you to get your side of the story….they may even request you submit photos, etc. to them. I strongly advise you NOT to take their phone calls because they need to talk to your insurance directly. Good luck.[/quote]
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