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Reply to "Spirit/Frontier and such airlines. What are the issues?"
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[quote=Anonymous]I booked a Frontier flight last year and my return flight was cancelled and rebooked on a flight that was very different and not feasible. I could not find an email or communication about this anywhere, and I am convinced it never came. I needed a refund, which was technically allowed per their terms given the situation, but when I tried to contact them there was literally no way to reach them. It took hours of my time and basically a whole social media campaign to get my money back. Never again![/quote]
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