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Reply to "Looking into PHP for teen - thoughts on Embark or Newport Academy?"
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[quote=Anonymous]First off, you not alone and putting questions out there can be a lifesaver for the uninitiated. We have direct experience at Newport Rockville. We tried for Sheppard Pratt as it is uniformly well regarded but they have very limited capacity. Newport’s program was a good fit for our child and family, but it took a lot of self advocacy from child and parent alike, especially when we were initially assigned a terrible family therapist. Once we addressed that it was transformational for our family with strong educational coordination with child’s school - that is until more than 6 months later midway through one of their modules when Newport informed us they inadvertently continued treatment for weeks after we maxed out insurance coverage and told us we would have to pay out of pocket, with no advance warning. The fees were astronomical and treatment ended abruptly with no outplacement or continuity of care. Our child deteriorated quickly and ended up back in the hospital with an acute episode shortly afterwards. We later learned abrupt end of service due to poor management of insurance is a common occurrence at all of Newport’s locations. For the most part their therapists are good - but be cautious and informed with any of the for profits as revenue supersedes all else.[/quote]
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