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Reply to "Have Panera cafes always been sort of gross or have they gotten worse?"
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[quote=Anonymous]I have been to many Paneras in many locations. It's one of the faster places that kids and parents in my family can agree on. The majority of the locations I have been to are not like what is described. The individual locations are managed by an on-site manager and AM. You should alert the manager when the issues are bad enough that you would consider leaving without your order or leaving without ordering. It is up to the management team at that location to maintain the restaurant and they clearly aren't doing their job. I have been to both locations in Laurel often enough that I've become friendly with the managers and managers have been fired and replaced for less than what OP is describing. So, if you have the time, you should mention it to the manager so they know that they are not doing their job.[/quote]
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