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[quote=Anonymous]Currently experiencing the nightmare of VEC also. My husband was unable to reach anyone by phone and the website claimed his SSN didn't exist when he tried to register. Interesting that the state can find it valid come tax time. Anyway, he finally went to the local office and was told he could schedule an appointment - FOR A WEEK LATER! And when he go there he was told by the staff "yeah, don't use the website, it doesn't work". !!!! Then somehow whatever information was put into the system was flagged and we got 4 pages of questions about his claim (he was on a temp to hire position and at the end of the probationary period an offer wasn't extended). The form they sent us asked things like "date of first incident" and "what corrective actions were you given?" -- nothing happened! It just wasn't a fit for either party - there was no misconduct.

So, after waiting for the VEC's decision, we get an email saying follow this link to check the status of your claim. Once again - his SSN isn't recognized. The number they have for customer service in Richmond is DISCONNECTED. HOW do you list an invalid number on your correspondence??? Needless to say, we have no idea what the decision is and haven't received a dime.

Totally disgraceful, Virginia. Our tax dollars are paying for....what??!?! Luckily we can make it work (barely, and only temporarily) with my job, but what about people that can't??? When my husband went to the office there was a woman in the parking lot crying because no one would help her!!!![/quote]

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