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Reply to "Reasonable amount of time to respond to your supervisor or colleague? "
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[quote=Anonymous]I saw a study (and now I can’t remember where) that the American business expectation is that emails will be returned within four hours. I assume that fields like education and medicine that take people away from desks for hours at a time are somewhat different. Also, when people call instead of email it’s usually due to wanting to get your attention quickly. In general, I think email response-time culture is less about time and more about setting expectations. I often find myself doing extra for the appearance of being responsive. I might send an email that says, “I need to research this. I’ll get back to you by…” or “I saw your VM/text/email, and I will get back to you as soon as my Zoom wraps up at x time.” That said, my spouse works in law firm administration. Getting 200-500 emails a day isn’t unusual for a Big Law manager or director. In that environment, the expectation is that every response is as soon as can be practically managed. [/quote]
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