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Food, Cooking, and Restaurants
Reply to "What does restaurant "closing time" mean?"
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[quote=Anonymous]In the old days, all reservations were made by phone or in person and were entered into a ledger by one or two people. These days, reservations are mostly online (OP, I’m going to guess that you made yours online), so inattentive restaurants don’t review them as closely. Likely, the restaurant signed up for open table or whatever, entered their meal service times, how many tables they had and how much time to allot to each meal service and the algorithm kicked in. Nobody caught the error of the last service time being too close to the close of the kitchen. Well run restaurants REVIEW their reservations beforehand and catch these sorts of problems. They have notes on repeat customers, whether they tend to dawdle, etc. Not your fault, OP. Give feedback with your patronage. Don’t go back. [/quote]
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