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Travel Discussion
Reply to "Ok to book a hotel room through Expedia or similar?"
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[quote=Anonymous][quote=Anonymous]I booked a room at the Bellagio via Expedia once for a one night stay for our family of 4 on our way to the Grand Canyon. When we got there around 5pm, our room wasn't ready because the person renting the room the night before still had not checked out, was not answering the door or the phone so there was still someone occupying it and it hadn't been clean. They refused to give us another room despite having vacancy bc it had been booked via Expedia. They also had zero Fs to give about the person still being in there and said [b]as policy they don't kick people out[/b] so we were SOL. Calling Expedia customer service also provided zero results. Complete and total nightmare. Never again.[/quote] This is your problem right here, not Expedia. [/quote]
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